Estrategias de calidad en los servicios de salud: un estudio bibliométrico
DOI:
https://doi.org/10.5281/zenodo.18132359Palabras clave:
calidad de la atención de salud, servicios de salud, bibliometría, seguridad del paciente, equidad en saludResumen
Introducción: la calidad en los servicios de salud es fundamental para garantizar seguridad, equidad y eficiencia. Esta enfrenta desafíos globales y disparidades contextuales. Un análisis bibliométrico permite sistematizar el conocimiento existente e identificar tendencias y vacíos investigativos.
Objetivo: realizar un análisis bibliométrico exhaustivo de las estrategias de calidad en servicios de salud, con la identificación de tendencias, redes de colaboración y brechas, con especial, énfasis en América Latina.
Método: se realizó un estudio cuantitativo-descriptivo con diseño longitudinal no experimental basado en la bibliometría donde se analizaron 1 164 documentos indexados en Scopus (1995-2025) mediante VOSviewer (para redes de cocitación) y Bibliometrix (para dinámicas de publicación e impacto). Los criterios de inclusión contemplaron: documentos en inglés y español, revisados por pares, texto completo disponible, enfoque directo en estrategias de calidad de servicio de salud (clínica, administrativa o tecnológica) y población humana.
Resultados: se observó un crecimiento anual del 13,93%, con predominio de autores e instituciones de Estados Unidos (324 documentos). Los temas centrales incluyeron equidad de género, seguridad del paciente y tecnologías emergentes. Se evidenciaron brechas geográficas (escasa representación de América Latina y África) y concentración de la productividad en un núcleo reducido de autores.
Conclusiones: el campo es dinámico pero fragmentado. Se requieren investigaciones más inclusivas y colaborativas para desarrollar políticas equitativas y sostenibles que respondan a las necesidades globales y locales en calidad de salud.
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Derechos de autor 2026 Carlos Alfonso Enrique Inchaustegui García, Elizabeth Sara Salazar García, Victor Manuel Valdiviezo Sir, DILSER IVAN CARRASCO HUAMAN
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
