Patient safety: Nursing staff´s perception in a mother and child hospital

Abstract

Introduction: patient safety is a challenge for nurses, so it is necessary to develop, monitor and evaluate quality and safety indicators that are measurable, objective, relevant and based in real evidence.

Objective: to describe the perceptions concerning the patient safety culture among the nursing staff of the Critical care service in a mother and child hospital in the Ciudad Autónoma de Buenos Aires.

Method: an observational, descriptive, cross-sectional, descriptive study was conducted between August and October 2021. The accessible population consisted of 57 nursing professionals. The Hospital Survey on Patient Safety Culture was used as an instrument.

Results: after analyzing the perceptions according to dimensions, it was found that the dimension with the highest values was 7 at feedback and communication about errors. The rest of the dimensions obtained scores in neutral range, with values less than or equal to 4 points. The Kruskal-Wallis test was applied, and no statistically significant differences were found between the groups in any of the four variables analyzed.

Conclusions: in the analysis concerning patient safety culture found non-negative perceptions where feedback and communication about errors was the only dimension with a positive score among the nurses surveyed. Finally, it should be noted that it was not possible to establish that the organizational culture of patient safety was conditioned by sociodemographic or training indicators.